Tracking

Keep your return status clear

Each return has a dedicated customer page for its status and shipment details. Tracking purchases from your store to the customer is planned for later.

Illustrative exampleOne linkto follow the return and its shipmentincluded in the return confirmation email
Illustrative exampleYour brandyour logo and colours on the return status page
Illustrative exampleSoontracking purchases from your store to the customer
Fewer tickets

The return shipment in one place

Customers follow their return shipment from the return status page. Available shipment details and updates stay together, so they can reopen the link when they need the latest status.

See the tracking page
Return shipment trackingProduct demo
Return shipment trackingPreparing the demo
Build trust

A customer link in your brand

After submitting a return, the customer reaches a dedicated page with your store logo and colours. The same link keeps the return status and details available when they come back.

Learn more about Promise
Return status pageProduct demo
Return status pagePreparing the demo
Soon

Follow purchases through delivery

A page for tracking purchases from dispatch to delivery is planned. The preview shows the upcoming interface. Return shipment tracking is available today.

Learn more about Shipping
Outbound order trackingProduct demo
Outbound order trackingPreparing the demo
Their channels

Keep customers updated in one place

Return emails are available according to your store settings. WhatsApp updates are planned for later. The integrations page shows the status of your services.

Browse integrations
Store connectionsProduct demo
Store connectionsPreparing the demo

Frequently asked questions

Their return status and return shipment through a dedicated link. Tracking purchases from the store to the customer is planned for later.

Yes. The current customer page is in Arabic and carries your store logo and colours.

It appears after the return is submitted and is included in the confirmation email. Customers reopen the same link to follow the status.

They are planned for later. Return emails are available according to your store settings.

Tabdeel

See tracking from the customer side

Book a demo of the return status and shipment page, and see the planned purchase tracking experience.

Book a demo