Editing

Let customers fix their own order

Choose permitted changes and the editing window in the dashboard today. Making those changes available to shoppers awaits the completed Salla connection.

Illustrative exampleTwo labelswhat a wrong address costs, outbound and inbound, both saved by a fix before dispatch
Illustrative example30 minutesthe editing window in this example; you set your store window
Illustrative example289 SARthe price difference when quantity changes from 1 to 2the product total changes from 289 to 578 SAR
Fewer tickets

Changes without a support ticket

After the Salla connection is complete, shoppers will be able to edit an order within the choices you allow. The preview shows a planned size change. Editing permissions are already available in the dashboard.

See the editing flow
Storefront order editingProduct demo
Storefront order editingPreparing the demo
Protect margin

A correct address means delivery

You can allow address changes in the existing dashboard settings. Customers will be able to make those changes before shipping after the Salla connection is complete.

Learn more about Shipping
Edit delivery addressProduct demo
Edit delivery addressPreparing the demo
Grow revenue

Add an item before it ships

The setting to allow added products already exists. Completing the addition and settling any price difference with the shopper will follow the completed Salla connection.

Learn more about Exchanges
Add and edit itemsProduct demo
Add and edit itemsPreparing the demo
Stay in control

An edit window you define

Choose the number of minutes available for editing, what may change and how stock is restored. Save those choices in the dashboard. Applying them to customer orders awaits the completed Salla connection.

See the rules engine
Order editing settingsProduct demo
Order editing settingsPreparing the demo
Save time

Bring the change to the Salla order

The next step is connecting shopper edits to the order in Salla. Once complete, changes will reach that order according to your settings. This interface shows a planned size change.

Browse integrations
Saved order changesProduct demo
Saved order changesPreparing the demo

Frequently asked questions

Choose the editing window in minutes in the existing settings. Shopper edits await the completed Salla connection.

The setting to allow cancellation already exists. Shopper use will follow the completed Salla connection.

Settling the price difference is part of the editing experience awaiting the Salla connection. This preview does not collect a payment.

Yes. Choose permitted edits, the window and stock handling in the dashboard.

Tabdeel

Cut support tickets at the source

Book a demo of the existing settings and the planned shopper editing screen after the Salla connection is complete.

Book a demo