Integrations

Your whole stack reads one record

Tabdeel sits across your storefront, your carrier and your helpdesk, so order and return data stays identical for every team instead of drifting into conflicting copies.

Illustrative exampleMinutesinstall the Salla app and approve the scopes, the one ready connection today
Illustrative example3 teamssupport, the warehouse and finance all read the same return record
Illustrative exampleOne webhookcarries every change in a return's state through to your internal system
Go live fast

A direct connection to Salla

Tabdeel was built for Salla first, so it connects to your store through an official app with scoped permissions, reads your orders and issues credit coupons inside your store. No file exports, no copying order numbers between screens.

Learn more about Tabdeel for Salla
TabdeelConnections
1 live
Platforms and endpointsSalla is the connection that is live today.
SallaReading orders and issuing store creditConnected
ZidOn the integration roadmapSoon
ShopifyOn the integration roadmapSoon
WebhooksReturn events to your own system

Zid and Shopify sit on the roadmap and cannot be switched on today.

Clear roadmap

Platforms and channels on the way

Zid, Shopify and other platforms sit on the integration roadmap, alongside the carriers, notification channels and payment methods used in the Saudi market. Ask us about the platform you run and we will tell you honestly where it stands.

Talk to us
TabdeelMessage channels
3 live
Where updates go outPick a channel for each stage.
WhatsAppShipped, out for delivery, deliveredOn
SMSShipped and deliveredOn
EmailEvery stage, with the order summaryOn
In-app pushOn the roadmapSoon

The message text is yours to edit, in Arabic or English, per channel.

Save time

One record for every team

Support, the warehouse and finance all read the same return state at the same moment. The classic argument about which copy of the file is correct disappears, and with it the manual reconciliation at the end of every month.

See the dashboard
TabdeelReturns queue
Today
AllAwaiting reviewApprovedReceived
#1089Trail RunnerAwaiting review
#1088Classic TeeApproved
#1086Oxford BrogueLabel issued
#1084Navy TeeIn transit

Only the flagged row waits for a person, the rest cleared under your own rules.

For developers

APIs and webhooks

If you run an internal system or your own warehouse software, you can receive return events over webhooks and act on them however you like. Data comes out structured, so your reporting sits on one source instead of manual collation.

Developer docs
TabdeelAPI
v1
Create a return from your own systemThe same endpoints the portal uses.
Request200 OK
curl -X POST https://api.tabdeel.sa/v1/returns \  -H "Authorization: Bearer sk_live_..." \  -H "Content-Type: application/json" \  -d '{"order":"1089","item":"trail-runner-40","reason":"size"}'

Webhook

return.approvedhttps://example.com/hooks/tabdeel
Retries5 attempts over 24 hours

Every state change on a return fires an event, so your system never has to poll for one.

Security

Scoped access, protected data

The connection asks only for the minimum scope the work requires, and tokens are stored encrypted and rotated automatically. You can disconnect at any time from your own store and syncing stops immediately, with no support request needed.

Read about security
TabdeelPermissions
Salla
What Tabdeel can do in your storeGranted when you installed the app.
Read ordersItems, totals and the delivery addressGranted
Issue store creditA single-use coupon in the customer's nameGranted
Access paymentsNot needed for returnsNot requested
Customer contactName and mobile, for return updatesGranted
Disconnect Salla

Tokens are encrypted, rotated, and stop working the moment you disconnect.

Frequently asked questions

Minutes. You install the app from your store, approve the scopes, and Tabdeel starts reading your orders directly with no technical work from you.

Both are on the integration roadmap and in progress. The direct, ready connection today is Salla, and we say that plainly rather than promising something that does not exist yet.

As a single-use coupon tied to the customer inside your own store, so it can only be spent with you and cannot be reused.

Yes. Your data belongs to you, you can export it or request deletion, and we process it in line with the Personal Data Protection Law.

Tabdeel

Connect your store the same day

Book a demo and we will walk you through the connection, the scopes and a first test return on your own store.

Book a demo