Exchanges in Tabdeel open your whole catalogue instead of a narrow size list. The shopper picks what they actually want, and pays the difference when it costs more.
The Shop Now button opens your entire store inside the returns portal. A shopper who came to send back a tee can leave with a pricier pair of shoes and pay the difference in the same session, turning a loss into a new order.
See the exchange flowAnything you pick comes off the credit, and you pay only what is left over.
When the replacement costs more, the shopper pays the difference before the exchange is confirmed, using the payment methods already live in your store. When it costs less, the balance comes back as store credit rather than cash out of your account.
Learn more about ReturnsThe difference is paid here, with the payment methods the store already uses.
You can add a bonus percentage on top of the return value for anyone who picks an exchange or credit over a cash refund. It is a small cost against revenue you keep, and you can switch it on for chosen products or segments.
See the rules engineThe 10% bonus on credit is your own setting, and you can switch it off per product or per segment.
The cash refund stays on the customer's screen whichever option you would rather they took.
The portal reads what is genuinely available in your store, so nobody picks a size that sold out and then gets an apologetic call two days later. The exchange ends in a valid order first time, and fewer cases stall at the warehouse.
Browse integrationsSize 42 is out of stock, so Shop Now or the cash refund are the ways forward.
Select product optionsYou can open a longer window for exchanges than for cash refunds, because an exchange costs you no revenue. The rule applies automatically to every order, and the customer sees the right window in the portal without asking.
Read about eligibility14 days from delivery on every order, and you can extend it for chosen categories or customers.
15 SAR on a changed-mind return, and nothing at all when the store is at fault.
60 days for an exchange, longer than the refund window because an exchange costs you no revenue.
Most Trail Runner returns come back over sizing, so offer another size before the refund option.
Rules apply the same way to every order, and you can change any of them at any time.
No. A shopper can swap for anything available in your store and pay the difference if it costs more. You can also restrict exchanges to chosen categories if you prefer.
Inside the portal, before the exchange is confirmed, using the payment methods already enabled in your store, with nothing extra for you to set up.
The difference is issued as store credit in the customer's name, spendable only in your store, rather than as a cash refund.
Exchanges change where a return goes, not how many you get. A return that was about to leave as cash comes back as a new order and the revenue stays with you.
Book a demo and see the exchange flow running on your own products, from picking the item to paying the difference.
Book a demo