Tabdeel vs a Google Form for returns
A Google Form collects return requests for free, but it doesn't check the order, apply your policy, offer an exchange or collect a price difference. Tabdeel does all of that in one flow, branded as your store.
When a Google Form is enough
If you need a free way to collect a few requests and you check each one yourself, a form does the job. Ask for the order number, the item and the reason, and use the responses sheet as your returns list.
When Tabdeel is the better fit
- Requests come in for orders that don't exist or are past the window.
- You copy answers from the sheet into your store by hand.
- Shoppers who wanted another size get a refund because the form can't offer one.
- You need to know the replacement is in stock before you agree to it.
Questions merchants ask
Yes. Tabdeel works from your store's orders, not from past form responses, so you can switch on any day. Finish the open requests in your sheet and send new ones to your Tabdeel return page.
It can record that a shopper wants an exchange, but it can't check stock, hold the new item or collect a price difference. Each of those becomes a manual step.
Other comparisons
See Tabdeel on your store
A short call is enough to see the returns and exchanges page running on your own products.
Book a demo