Return labels, optimised routing and drop-off options, all inside the same flow that starts at the returns portal, instead of a spreadsheet and manual messages to your carrier rep.
One rule covers it: approving a return issues the label and picks the destination in the same moment, so nobody has to open a carrier dashboard and retype the details. Fewer manual steps means fewer mistakes and faster shipments.
Learn more about ReturnsOne rule replaces the manual label step and the message that usually follows it.
A return does not always have to travel back to the same warehouse. Rules route it by city, category and stock position, to your nearest site or to a consolidation point, which lowers reverse shipping cost and shortens time to resale.
See the rules engineThe rule picks on cost and distance, and you can pin a category to one site.
Pickup from the customer's door, drop-off at a nearby point, or a return in your own branch if you have stores. The more options you offer, the fewer abandoned returns sit open in your system having never actually arrived.
Learn more about TrackingCredit is issued once the item reaches the warehouse and passes the check.
Tabdeel is designed to sit on top of the carriers and shipping platforms used across Saudi Arabia and the GCC, with OTO, Aramex and SMSA on the integration roadmap. Talk to us and we will confirm where your current provider stands.
Browse integrationsCarrier names and rates here are illustrative, not a quote from any real company.
You see outbound and inbound returns and their current state on a single screen, with an alert on anything that has stopped moving. Your team chases the one stalled case rather than reviewing the whole list every morning.
See the dashboardAlerts follow the promised date on each order, not a fixed number of days.
No. Tabdeel organises reverse logistics on top of the provider you already use, routing the return and following its state. Your contracts and rates with them stay exactly as they are.
We build on the carriers and shipping platforms most common in Saudi Arabia and the GCC. Send us the name of yours and we will confirm exactly where it sits on the roadmap.
That follows your policy, and you can deduct it from the refund or cover it through Checkout+. The fixed exception: if the store is at fault, the cost is yours and the customer is charged nothing.
Yes. You can define several return destinations and split returns between them with rules based on city, category or item condition.
Book a demo and see how a return travels from the customer portal to the warehouse shelf in one continuous flow.
Book a demo