Shipping

Run reverse logistics from one place

Top up Tabdeel Shipping, then book the return from the customer's address and track it in one place.

Illustrative examplePrepaid fundsbooking stops when the Tabdeel Shipping balance is insufficientthe shipping balance never falls below SAR 0
Illustrative exampleCustomer pickupTabdeel Shipping books the carrier and shows pickup details after confirmation
Illustrative exampleOne listevery inbound parcel and its state on a single screen, not across carrier dashboards
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A return label without another account

Tabdeel Shipping books the return from the customer's address. Your agreed label price is deducted from prepaid shipping funds only after the booking is confirmed.

Learn more about Returns
Return shipmentProduct demo
Return shipmentPreparing the demo
Protect margin

A clear return destination

Add the return address and contact details in destination settings. Your team can see where returned products should be received.

See the rules engine
Return destinationProduct demo
Return destinationPreparing the demo
Stay in control

Clear return handover instructions

Customers see handover details on the return status page. This pickup example brings the carrier, collection time and address together so the customer knows how to prepare the parcel.

Learn more about Tracking
Return pickup detailsProduct demo
Return pickup detailsPreparing the demo
Local network

A carrier available for the address

Tabdeel Shipping checks the return address and books an available carrier. The selected carrier appears on the label and tracking page, while you manage shipping inside Tabdeel.

Browse integrations
Tabdeel ShippingProduct demo
Tabdeel ShippingPreparing the demo
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The latest return shipment update

The customer page brings return shipment details and recent updates together. Customers can reopen the same link to follow their parcel back to your store.

See the dashboard
Return shipment trackingProduct demo
Return shipment trackingPreparing the demo

Frequently asked questions

No. Tabdeel Shipping books the return and shows the carrier on the label and tracking page. You manage the service and balance inside Tabdeel.

Tabdeel Shipping selects an available carrier for the return address. The customer sees the selected carrier after booking is confirmed.

That follows your policy. The agreed label price is deducted from your prepaid Tabdeel Shipping balance after booking is confirmed.

Yes. You can define several return destinations and split returns between them with rules based on city, category or item condition.

Tabdeel

Run every return through Tabdeel Shipping

Book a demo and see how a return travels from the customer portal to the warehouse shelf in one continuous flow.

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