Protection

Shipment protection is coming later

An optional add on for lost or stolen parcels is planned. This preview shows the proposed interface. No coverage or fee is added to customer orders today.

SoonThis feature is planned for a later release. The preview shows the proposed design.

Illustrative example12 SARshipment protection fee in the illustrated example289 SAR product + 19 SAR delivery + 12 SAR protection = 320 SAR
Illustrative examplePlanned interfacecomponents intended for the future protection experience
Illustrative exampleAn optional additioncustomers choose after seeing the price and terms
Soon

Coverage for loss and theft

The planned protection feature will cover lost or stolen parcels. We will explain what is included and excluded before launch, so customers understand the option before paying.

Learn more about Shipping
Shipment protection coverageProduct demo
Shipment protection coveragePreparing the demo
Soon

An addition the customer chooses

Protection will appear as an optional addition with a clear price before the order is placed. The feature has not launched, and no protection fee is collected today.

Learn more about Checkout+
Order protectionProduct demo
Order protectionPreparing the demo
Clear choices

Terms before the decision

The interface will show coverage details and price before selection. This is a component intended for future use in the product, with example content that does not represent active coverage.

Learn more about Tracking
Shipment protection termsProduct demo
Shipment protection termsPreparing the demo
Soon

A clear path for a lost parcel

The submission and review process for a coverage request will be defined before Protection launches. The current preview explains the planned addition. It is not a coverage request customers can submit today.

See the dashboard
Report a shipment issueProduct demo
Report a shipment issuePreparing the demo

Frequently asked questions

Planned Protection covers a lost or stolen parcel. Checkout+ concerns return costs. Both will come later.

Responsibilities, settlement and coverage terms will be explained before launch. There is no active coverage today.

It will be optional after the customer sees its price and terms. It does not appear at checkout today.

Coverage limits and eligible products will be defined before launch. The preview does not mean a particular product is covered today.

Tabdeel

Explore the planned protection experience

Book a demo of the planned interface and register your interest in shipment protection.

Book a demo